{"id":13180,"date":"2022-06-18T22:38:16","date_gmt":"2022-06-18T12:38:16","guid":{"rendered":"https:\/\/employmenthero.com\/resources\/digitally-upskilling-teams-guide\/"},"modified":"2025-05-12T07:32:37","modified_gmt":"2025-05-12T07:32:37","slug":"digitally-upskilling-teams-guide","status":"publish","type":"resources","link":"https:\/\/employmenthero.com\/resources\/digitally-upskilling-teams-guide\/","title":{"rendered":"A guide to digitally upskilling teams"},"content":{"rendered":"\n\n\n<div class=\"wp-block-group alignfull resource-sticky-downloadable-template has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull blog-template-header has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div 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sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group post-title-mobile has-global-padding is-layout-constrained wp-container-core-group-is-layout-6 wp-block-group-is-layout-constrained\"><h1 class=\"blog-template-title wp-block-post-title\">A guide to digitally upskilling teams<\/h1>\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-5 wp-block-group-is-layout-flex\">\n<p class=\"has-sm-font-size\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2022-06-18T22:38:16+00:00\">18 Jun 2022<\/time><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns content-flex is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<div class=\"wp-block-group sticky-downloadable-title has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-10 wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--24)\"><h1 class=\"blog-template-title wp-block-post-title\">A guide to digitally upskilling teams<\/h1>\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-9 wp-block-group-is-layout-flex\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-wrapper content-single-content wysiwyg has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\nWhile we can\u2019t predict the future of work, we know it\u2019s going to be vastly different.\n\nTo really <a href=\"https:\/\/employmenthero.com\/products\/employee-learning-management-system\/\">help people prepare for the future<\/a>, we need to go beyond simple training. Current jobs, devices, tools and skills may well be obsolete within a matter of months.\n\nThat\u2019s why digital upskilling is so essential, and we\u2019ve created this guide to help you get to grips with it all.\n\n<strong>Who is this for?<\/strong>\n\nThis guide is for any manager, HR professional or business owner looking for ways to develop their team. For those looking to delve deeper into improving business processes, our <a href=\"https:\/\/employmenthero.com\/resources\/digital-transformation-guide\/\" target=\"_new\" rel=\"noreferrer noopener\">Guide to Digital Transformation<\/a> is an excellent resource.\n\n<strong>What does this guide include?<\/strong>\n<ul>\n \t<li>Why digital upskilling is a business priority<\/li>\n \t<li>How to benchmark your current digital capability<\/li>\n \t<li>Resources to assess any skills gaps or opportunities for digital adoption<\/li>\n \t<li>Overview of barriers to digital adoption<\/li>\n \t<li>Recommendations and guidance on ways to upskill your team across all areas of digital disciplines<\/li>\n \t<li>An easy to use template for creating a bespoke digital upskilling plan<\/li>\n \t<li>Tools to support your digital upskilling plan<\/li>\n<\/ul>\nTo further support your digital upskilling initiatives, consider integrating the insights from our <a href=\"https:\/\/employmenthero.com\/resources\/hr-technology-guide\/\" target=\"_new\" rel=\"noreferrer noopener\">comprehensive guide to HR technology<\/a>.\n<p class=\"legal\"><strong>Disclaimer:<\/strong><em> The information in this article is current as at 18 June 2022, and has been prepared by Employment Hero Pty Ltd (ABN 11 160 047 709) and its related bodies corporate (Employment Hero). The views expressed in this article are general information only, are provided in good faith to assist employers and their employees, and should not be relied on as professional advice. The Information is based on data supplied by third parties. While such data is believed to be accurate, it has not been independently verified and no warranties are given that it is complete, accurate, up to date or fit for the purpose for which it is required. <a href=\"https:\/\/employmenthero.com\/\">Employment Hero<\/a> does not accept responsibility for any inaccuracy in such data and is not liable for any loss or damages arising either directly or indirectly as a result of reliance on, use of or inability to use any information provided in this article. You should undertake your own research and to seek professional advice before making any decisions or relying on the information in this article.<\/em><\/p><\/div>\n\n\n\n<div class=\"wp-block-group content-wrapper content-single-content_secondary_container wysiwyg has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n\n<h2><span style=\"font-weight: 400;\">The benefits of upskilling your employees<\/span><\/h2>\n<span style=\"font-weight: 400;\">A company that prioritises the training and development of their employees\u2019 skill sets will be able to sustain a prominent competitive advantage in this new digital era. Without continuous learning and training programs in place, organisations risk losing qualified talent and lagging behind more agile competitors.<\/span>\n\n<span style=\"font-weight: 400;\">Upskilling employees comes at a far smaller cost to your business than hiring a replacement. By expanding the skillsets of your current employees, you will find yourself with a more diverse, agile, innovative, well-rounded workforce that can adapt quickly to change.<\/span>\n\n<span style=\"font-weight: 400;\">All this, of course, can help boost your bottom-line results, but it doesn\u2019t stop there. There are many benefits to upskilling your team and today we\u2019re going to talk you through six worth noting:<\/span>\n<h3><span style=\"font-weight: 400;\">Improved employee engagement and retention<\/span><\/h3>\n<span style=\"font-weight: 400;\">We can all agree working for an organisation that cares little for personal growth and development is not a desirable place to work. Employees want to feel as though their ongoing training is a priority and their company supports and encourages active learning.<\/span>\n\n<span style=\"font-weight: 400;\">Upskilling employees will prevent their existing skills from becoming redundant while also proving you care for their future professional development. Naturally, this will help to retain your current workforce and reduce costs associated with employee turnover. All in all, it\u2019s a win-win situation.<\/span>\n<h3><span style=\"font-weight: 400;\">Boosts workplace morale<\/span><\/h3>\n<span style=\"font-weight: 400;\">This goes hand in hand with employee engagement and retention, as teams with various learning and development opportunities will have higher workplace morale overall.<\/span>\n\n<span style=\"font-weight: 400;\">Not only will it provide more comfort in their working environment but it also encourages employees to feel happier in their roles and have a more positive outlook on their future within the company.<\/span>\n\n<span style=\"font-weight: 400;\">Upskilling your employees paves the way for career advancement and provides a more profound sense of purpose within your organisation.<\/span>\n<h3><span style=\"font-weight: 400;\">Greater talent acquisition<\/span><\/h3>\n<span style=\"font-weight: 400;\">In situations where your company has proven to be successful, chances are you will need to expand your current workforce. Learning and development opportunities will provide you with access to a broader talent pool when searching for recruits.<\/span>\n\n<span style=\"font-weight: 400;\">That is because such opportunities are attractive for job seekers looking to advance their careers and expand on existing skills. Additionally, providing opportunities to upskill also helps establish a sharper brand image within the market. To better understand the importance of transferable skills in recruitment, read <\/span><a href=\"https:\/\/employmenthero.com\/blog\/transferable-skills-recruitment\/\"><span style=\"font-weight: 400;\">this article.<\/span><\/a>\n\n<span style=\"font-weight: 400;\">When you place focus on training programs to upskill your employees, they will serve as strong brand advocates for your company. This is also an attractive feature for highly qualified applicants with extensive skills and experience.<\/span>\n\n<span style=\"font-weight: 400;\">Unsure how and when to hire new talent? Have a look at our <\/span><a href=\"https:\/\/employmenthero.com\/resources\/hiring-new-employees\/\"><span style=\"font-weight: 400;\">Managers Guide to Hiring New Employees here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span>\n<h3><span style=\"font-weight: 400;\">Increased customer satisfaction<\/span><\/h3>\n<span style=\"font-weight: 400;\">At the core of your business are your customers. To make your customers happy, you must first prioritise the happiness of your employees.<\/span>\n\n<span style=\"font-weight: 400;\">As we mentioned earlier, learning and development opportunities help your team feel motivated and engaged in their roles, which means they can provide better service to your customers.<\/span>\n\n<span style=\"font-weight: 400;\">Moreover, upskilling employees helps keep your team up to date on relevant industry trends, insights and recommendations which provide value to the customer experience.<\/span>\n\n<span style=\"font-weight: 400;\">With a more knowledgeable and well-rounded team, you will find they have a better understanding of who their customers are and how they can tailor your business around them.<\/span>\n<h3><span style=\"font-weight: 400;\">Higher levels of productivity<\/span><\/h3>\n<span style=\"font-weight: 400;\">It shouldn\u2019t come as a surprise that upskilling employees help to increase your company\u2019s productivity. When your employees have the skills needed to perform their roles, they will spend less time researching how to execute a specific task. Reducing the skills gap within your workforce can cut costs and save time when searching for an expert to finish the job.<\/span>\n\n<span style=\"font-weight: 400;\">Upskilling also enhances your employees\u2019 efficiency levels, yielding more significant turnaround and performance. With extra time on their hands, you will find teams are far more innovative and creative with brainstorming new business ideas and strategies.<\/span>\n<h3><span style=\"font-weight: 400;\">It creates a culture of learning<\/span><\/h3>\n<span style=\"font-weight: 400;\">Businesses with upskilling programs in place foster a culture of active learning. When businesses encourage self-training, employees will look to learn new skills on their own initiative.<\/span>\n\n<span style=\"font-weight: 400;\">Encouraging continual learning as opposed to annual, formal training programs will prevent staff from being overloaded with information they are less likely to retain.<\/span>\n\n<span style=\"font-weight: 400;\">To stay competitive, it\u2019s essential to stay updated with the latest learning and development trends. Check out <\/span><a href=\"https:\/\/employmenthero.com\/resources\/learning-and-development-trends\/\"><span style=\"font-weight: 400;\">these trends<\/span><\/a><span style=\"font-weight: 400;\"> for insights.<\/span>\n\n<span style=\"font-weight: 400;\">Instilling a culture of active learning will help your company be more responsive and prepared for the ever-changing nature of today\u2019s employment landscape.<\/span>\n<h2><span style=\"font-weight: 400;\">What will the most in-demand skills be?<\/span><\/h2>\n<span style=\"font-weight: 400;\">With innovation moving so quickly, it\u2019s important that business owners take the lead in equipping new skills to both their teams and themselves. Stay ahead of the curve and keep your business highly competitive in an evolving market.<\/span>\n<h3><span style=\"font-weight: 400;\">1. Creativity and innovative thinking<\/span><\/h3>\n<i><span style=\"font-weight: 400;\">\u201cThe night was still dark and the moon shone through. The river was a pale, ghostly outline through the tall trees of the hills. He could hear a distant car horn. The moonlight streamed through the tall, dark windows, illuminating the face of an old woman that was leaning on a wall.\u201d<\/span><\/i>\n\n<span style=\"font-weight: 400;\">Do you find the above passage spooky? Does knowing that it was generated by artificial intelligence make it spookier? Many people point to examples like these in fear of what artificial intelligence could produce creatively in the future. But in reality, computers are still far removed from what the human brain can achieve.<\/span>\n\n<span style=\"font-weight: 400;\">While computers are bound by programming, the human brain can innovate quickly, create endlessly, and openly imagine and dream.<\/span>\n\n<span style=\"font-weight: 400;\">Human creativity is not just reserved for artistic industries, creative thinking is at the core of innovation across the working board. It\u2019s a powerful business tool that will become even more important as technology advances and automation takes over methodical tasks.<\/span>\n\n<span style=\"font-weight: 400;\">Did you know that creative thinking boosts economic growth? A <\/span><a href=\"https:\/\/www.mckinsey.com\/capabilities\/mckinsey-digital\/our-insights\/creativitys-bottom-line-how-winning-companies-turn-creativity-into-business-value-and-growth\"><span style=\"font-weight: 400;\">McKinsey stud<\/span><\/a><a href=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2021\/07\/Working-from-Home-Checklist-Employment-Hero.docx.pdf\"><span style=\"font-weight: 400;\">y<\/span><\/a><span style=\"font-weight: 400;\"> found that creative leaders were outperforming their peers on key financial metrics; 67% had above-average organic revenue growth 70% had above-average total return to shareholders 74% had above-average net enterprise value<\/span>\n<h3><span style=\"font-weight: 400;\">2. Complex problem solving<\/span><\/h3>\n<span style=\"font-weight: 400;\">Let\u2019s be honest, the next 10 years are going to reveal some extremely complex problems to solve. From tackling climate change to successfully emerging as a global community after Covid-19, there are going to be some multi-dimensional challenges to navigate in the next decade.<\/span>\n\n<span style=\"font-weight: 400;\">During any major time of technological change and development, complex problem-solving is one of the most important skills to have in your toolkit. Complex problem solvers will be able to; clearly define an issue, take into account various factors and perspectives, and deliver solutions that will be favourable by all stakeholders.<\/span>\n\n<span style=\"font-weight: 400;\">It\u2019s a difficult skill that takes organisation, consideration and strong articulation \u2013 and that\u2019s why it will be so valuable in the coming years.<\/span>\n\n<span style=\"font-weight: 400;\">Being a complex problem solver also lends itself very well to adaptive thinking, an essential skill for the ever-transforming workplace.<\/span>\n<h3><span style=\"font-weight: 400;\">3. Analytical Reasoning<\/span><\/h3>\n<span style=\"font-weight: 400;\">Data analysis is a skill that has been growing in demand rapidly over the last 5 years and shows no signs of slowing down.<\/span>\n\n<span style=\"font-weight: 400;\">Big data is no longer a resource that only big businesses will utilise. Now and into the future, smaller businesses can access analytics that gives relevant insights to their customers and audiences.<\/span>\n\n<span style=\"font-weight: 400;\">Whether a small company is pulling numbers from Google Analytics, social media or an e-commerce platform, these numbers can help shape any business strategy for growth.<\/span>\n\n<span style=\"font-weight: 400;\">The access we have to this insightful data is growing, but this means little without having the right person to evaluate it<\/span>\n\n<span style=\"font-weight: 400;\">As stated by <\/span><a href=\"https:\/\/www.pwc.com.au\/careers\/blog\/future-employment.html\"><span style=\"font-weight: 400;\">PWC<\/span><\/a><span style=\"font-weight: 400;\">; <\/span><i><span style=\"font-weight: 400;\">\u201cIn the future, given the speed at which volume of data can be generated and accessed, there will be a growing need to analyse the numbers, find actionable insights, to inform business strategy and decisions.\u201d<\/span><\/i>\n\n<span style=\"font-weight: 400;\">According to <\/span><a href=\"https:\/\/www2.deloitte.com\/us\/en\/insights\/industry\/technology\/data-analytics-skills-shortage.html\"><span style=\"font-weight: 400;\">Deloitte<\/span><\/a><span style=\"font-weight: 400;\">, tech industries are currently experiencing a skills shortage in this area, as roles for skilled data analysts and strategists have surged. With this trend being on the incline since 2016, the heavy demand for data-savvy minds isn\u2019t going anywhere.<\/span>\n<h3><span style=\"font-weight: 400;\">4. People management<\/span><\/h3>\n<span style=\"font-weight: 400;\">Human Resources has been an area that has seen a dramatic evolution over the last few years. Long gone are the days of the stereotypical role of HR manager that kept records, sorted paperwork and held <\/span><a href=\"https:\/\/employmenthero.com\/resources\/performance-review-guide\/\"><span style=\"font-weight: 400;\">dry annual performance reviews<\/span><\/a><span style=\"font-weight: 400;\">. HR is now a dynamic field that allows innovative individuals to align and inspire companies to perform at their very best.<\/span>\n\n<span style=\"font-weight: 400;\">Now very much a strategic role, HR is critical to ensuring that companies can achieve their goals, influence a positive culture, connect with great talent and continue to grow. They will also be essential in facilitating the very upskilling we\u2019re talking about in this article.<\/span>\n\n<span style=\"font-weight: 400;\">While strong people management will continue to be an in-demand skill for the next decade, that isn\u2019t to say it won\u2019t continue to evolve. KPMG\u2019s report <\/span><a href=\"https:\/\/home.kpmg\/xx\/en\/home\/insights\/2021\/07\/the-future-of-hr-in-the-new-reality.html\"><span style=\"font-weight: 400;\">The Future of HR in the New Reality<\/span><\/a><span style=\"font-weight: 400;\"> found that in the next 12-24 months, 30% of HR managers will need to be reskilled to meet 3 new priority areas; focusing on the experience and wellbeing of employees, helping business leaders to develop new skills for remote team management, and redefining working culture for a digital mindset.<\/span>\n\n<span style=\"font-weight: 400;\">Staying ahead of the digital transformation of HR will be critical for the success of achieving this.<\/span>\n<h3><span style=\"font-weight: 400;\">5. Negotiation<\/span><\/h3>\n<span style=\"font-weight: 400;\">There are plenty of things that platforms, software and AI can do for us. They can store huge amounts of data, automate repetitive activities and even answer some customer enquiries. But one thing that nobody wants to do with a computer is to negotiate with it.<\/span>\n\n<span style=\"font-weight: 400;\">Negotiation is one of those soft skills that\u2019s sometimes overlooked. In some ways, this skill goes hand-in-hand with analytical reasoning. You may have the most compelling numbers possible, and you may have even drawn great actionable items from these numbers. But without the negotiation skills to leverage these numbers for change, you can\u2019t achieve much.<\/span>\n\n<span style=\"font-weight: 400;\">Negotiation is no longer a great business skill just for those making big deals. Negotiation will be a key part of balancing great ideas with analytical trends. It will be a key interpersonal skill in working with managers, clients, teams and customers.<\/span>\n<h3><span style=\"font-weight: 400;\">6. Tech literacy\u2026 and the willingness to embrace it<\/span><\/h3>\n<span style=\"font-weight: 400;\">Have you ever worked for a company that\u2019s been resistant to digital innovation? Maybe they struggled to transfer their documents to the cloud, maybe they were resistant to experimenting with new software, or maybe they just had an old-school approach to working.<\/span>\n\n<span style=\"font-weight: 400;\">Whatever the reason, they are at major risk of being left behind if they don\u2019t dial up their tech literacy quickly.<\/span>\n\n<span style=\"font-weight: 400;\">This is one of the most obvious but also the most important skills on the list. With Covid-19, we\u2019ve been exposed to the difficulty of not being prepared for digital-based work. A huge mistake would be to think that this is going to become less important as we return to normal.<\/span>\n\n<span style=\"font-weight: 400;\">Remote and digital working is the new normal now for companies all over the world. It allows companies to work efficiently, find great talent outside their home locations and keep their employees happy. But of course, tech literacy is essential for these roles.<\/span>\n\n<span style=\"font-weight: 400;\">Staff must be across digital communication channels, task management systems, <\/span><a href=\"https:\/\/employmenthero.com\/products\/hr-software\/\"><span style=\"font-weight: 400;\">cloud HR software<\/span><\/a><span style=\"font-weight: 400;\"> and more.<\/span>\n<h2><span style=\"font-weight: 400;\">What is the best way to upskill employees?<\/span><\/h2>\n<span style=\"font-weight: 400;\">We know what skills we need, so how do we go about creating upskilling initiatives for your employees? One statistic that we\u2019re just going to leave here \u2013 94% of employees say they would stay at a company longer if it invested in their career progression and development.<\/span>\n\n<span style=\"font-weight: 400;\">Here\u2019s how you can connect employees to learning opportunities.<\/span>\n<h3><span style=\"font-weight: 400;\">Don\u2019t take a \u2018one size fits all approach\u2019<\/span><\/h3>\n<span style=\"font-weight: 400;\">Unless there\u2019s a critical reason to do so, avoid blatantly assigning the same, generic job training program to all your staff members. By doing so, you\u2019re ignoring your individual team members\u2019 unique interests, skills and goals. You\u2019re also making learning less compelling.<\/span>\n\n<span style=\"font-weight: 400;\">During one-on-one meetings, talk to your team members about where they see themselves in the future.<\/span>\n\n<span style=\"font-weight: 400;\">Do they want to go into management? Then they\u2019ll need to learn more about complex problem-solving in their field.<\/span>\n\n<span style=\"font-weight: 400;\">Do they want to move into analysis and strategy? Then analytical reasoning is for them.<\/span>\n\n<span style=\"font-weight: 400;\">Each person can be paired with a future skill that aligns with their interests.<\/span>\n<h3><span style=\"font-weight: 400;\">Make learning a performance goal<\/span><\/h3>\n<span style=\"font-weight: 400;\">When you\u2019re writing out goals with your team members, it can be easy to get caught up in performance metrics. A big mistake that business leaders make is not taking into account learning and development as a key goal that is documented for their employees to achieve.<\/span>\n\n<span style=\"font-weight: 400;\">Documenting learning as a personal goal lets employees know that you\u2019re willing to invest working time into growing their skills. We recommend doing this for all employees on a permanent basis, ensuring they continue to grow their skills in line with future trends and advancements.<\/span>\n\n<span style=\"font-weight: 400;\">Of course, once they have completed their upskilling program, be sure to reward and recognise them within the team.<\/span>\n<h3><span style=\"font-weight: 400;\">Create mentorship programs<\/span><\/h3>\n<span style=\"font-weight: 400;\">Mentorship programs are an excellent way to get employees engaged in learning. By having more experienced team members take charge of teaching and developing newer employees, you\u2019re encouraging a collaborative learning environment.<\/span>\n\n<span style=\"font-weight: 400;\">Not only does this benefit the mentee, but it also gives the mentor a sense of responsibility and ownership at work.<\/span>\n\n<span style=\"font-weight: 400;\">Make sure there\u2019s a clear process for how the mentorship program will work, how often mentor-mentee check-ins will happen and what the objectives of the program are. This way, everyone is on the same page and knows what\u2019s expected of them.<\/span>\n<h3><span style=\"font-weight: 400;\">Use a Learning Management System<\/span><\/h3>\n<span style=\"font-weight: 400;\">Once you\u2019ve figured out what areas you should upskill your employees in, an extremely practical way for them to complete their training is by <\/span><a href=\"https:\/\/employmenthero.com\/products\/employee-learning-management-system\/\"><span style=\"font-weight: 400;\">using a Learning Management System (LMS)<\/span><\/a><span style=\"font-weight: 400;\">.<\/span>\n\n<span style=\"font-weight: 400;\">When you use an LMS like the one you can find in Employment Hero, you can create customised learning pathways for your employees, with access to content from numerous training providers.<\/span>\n\n<span style=\"font-weight: 400;\">Upload your own content or choose from thousands of pre-made learning courses. You can easily select who from your team should complete the online learning module and assign the courses to them all from the platform.<\/span>\n\n<span style=\"font-weight: 400;\">Managers and leaders can also quickly see the status of a particular course and make sure their employees are on track with their continual development.<\/span>\n<h3><span style=\"font-weight: 400;\">Seek short courses<\/span><\/h3>\n<span style=\"font-weight: 400;\">In many ways, we\u2019re in the golden age of learning and development right now. Online learning has made sought-after courses globally accessible. You can access courses from world-leading institutions, and they\u2019re generally very cost-effective.<\/span>\n<h4><b>Coursera<\/b><\/h4>\n<a href=\"https:\/\/www.coursera.org\/\"><b>Coursera<\/b><\/a><span style=\"font-weight: 400;\"> is a popular platform that partners with universities and organisations to offer low-cost courses. In some circumstances, you\u2019ll pay per course or for accreditation. Some courses are totally free.<\/span>\n<h4><b>Codecedemy<\/b><\/h4>\n<a href=\"https:\/\/www.codecademy.com\/\"><b>Codecademy<\/b><\/a><span style=\"font-weight: 400;\"> can help people learn the languages of the web. Used by businesses such as Google, IBM and Facebook \u2013 it\u2019s a great place to build coding and learn a new programming language. Whether you want to cover data visualisation, cybersecurity, machine learning or web development \u2013 you can do this flexibly online.<\/span>\n<h4><b>The School of Life<\/b><\/h4>\n<a href=\"https:\/\/www.theschooloflife.com\/\"><b>The School of Life<\/b><\/a><span style=\"font-weight: 400;\"> is an organisation that seeks to educate people on modern ethics to live a more fulfilled life. Any manager will understand the importance of \u2018soft skills\u2019 \u2013 the ability to be creative, empathetic and innovative are the marks of a great leader.<\/span>\n\n<span style=\"font-weight: 400;\">A misconception about these skills is that you either have them or you don\u2019t, as if care and charisma is somehow instinctual. The School of Life challenges this idea, helping leaders and emerging leaders grow by applying psychological, philosophical and therapeutic insights to the workplace.<\/span>\n\n<em><strong>Other helpful resources:<\/strong><\/em>\n<ul>\n \t<li><strong><a href=\"https:\/\/employmenthero.com\/resources\/hr-metrics-guide\/\" target=\"_new\" rel=\"noreferrer noopener\">The complete guide to HR metrics<\/a><\/strong><\/li>\n \t<li><strong><a href=\"https:\/\/employmenthero.com\/resources\/an-introduction-to-learning-and-development\/\" target=\"_new\" rel=\"noreferrer noopener\">An introduction to learning and development<\/a><\/strong><\/li>\n \t<li><strong><a href=\"https:\/\/employmenthero.com\/resources\/empathetic-leadership\/\" target=\"_new\" rel=\"noreferrer noopener\">A guide to empathetic leadership through an economic downturn<\/a><\/strong><\/li>\n<\/ul><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column form-column is-layout-flow wp-block-column-is-layout-flow\">\n<div 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9.44693666,8.24224316 C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" id=\"Fill-4\" fill=\"#000000\" mask=\"url(#mask-4)\"><\/path> <\/g> <\/g> <\/g> <\/g> <\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull eh-single-resource-whitepapers-layout has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div id=\"stop-el\" class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-15 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--3cedcf6e9caae3d4e329ed807f500772\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-52834 resources type-resources status-publish has-post-thumbnail hentry resource-type-downloadable\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/resources\/why-clients-need-to-take-employment-management-digital\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"1014\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/05\/Why-your-clients-should-digitse-employment.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Why clients need to take employment management digital\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/05\/Why-your-clients-should-digitse-employment.png 1728w, https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/05\/Why-your-clients-should-digitse-employment-300x176.png 300w, https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/05\/Why-your-clients-should-digitse-employment-1024x601.png 1024w, https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/05\/Why-your-clients-should-digitse-employment-768x451.png 768w, https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/05\/Why-your-clients-should-digitse-employment-1536x901.png 1536w, https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/05\/Why-your-clients-should-digitse-employment-864x508.png 864w, https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/05\/Why-your-clients-should-digitse-employment-440x258.png 440w\" sizes=\"(max-width: 1728px) 100vw, 1728px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2024\/12\/Blog.png\"><a href=\"https:\/\/employmenthero.com\/resources\/downloadable\/\" rel=\"tag\">Downloadable<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/resources\/why-clients-need-to-take-employment-management-digital\/\" target=\"_self\" >Why clients need to take employment management digital<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Published 2 min read Are your clients still using paper payslips, employment agreements and approving leave over text? Then this&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/resources\/why-clients-need-to-take-employment-management-digital\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Why clients need to take employment management digital<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/resources\/why-clients-need-to-take-employment-management-digital\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-52714 resources type-resources status-publish has-post-thumbnail hentry resource-type-webinar\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/resources\/talent-unlocked-gen-z-webinar\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2021\/06\/GenZatWorkRoundtable_WebinarHeader_23062021_JuM.png-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Talent Unlocked &#8211; The Gen Z opportunity for SME\u2019s\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2021\/06\/GenZatWorkRoundtable_WebinarHeader_23062021_JuM.png-1.jpg 1152w, https:\/\/employmenthero.com\/wp-content\/uploads\/2021\/06\/GenZatWorkRoundtable_WebinarHeader_23062021_JuM.png-1-300x198.jpg 300w, https:\/\/employmenthero.com\/wp-content\/uploads\/2021\/06\/GenZatWorkRoundtable_WebinarHeader_23062021_JuM.png-1-1024x676.jpg 1024w, https:\/\/employmenthero.com\/wp-content\/uploads\/2021\/06\/GenZatWorkRoundtable_WebinarHeader_23062021_JuM.png-1-768x507.jpg 768w\" sizes=\"(max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2024\/12\/Webinar.png\"><a href=\"https:\/\/employmenthero.com\/resources\/webinar\/\" rel=\"tag\">Webinar<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/resources\/talent-unlocked-gen-z-webinar\/\" target=\"_self\" >Talent Unlocked &#8211; The Gen Z opportunity for SME\u2019s<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">11th June, 2025 11:00am AEST Forget what you\u2019ve heard about Gen Z being lazy, disengaged, or hard to hire. The&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/resources\/talent-unlocked-gen-z-webinar\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Talent Unlocked &#8211; The Gen Z opportunity for SME\u2019s<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/resources\/talent-unlocked-gen-z-webinar\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-52475 resources type-resources status-publish has-post-thumbnail hentry resource-type-reports topic-employment-report industry-agriculture industry-construction industry-consumer-services industry-education industry-financial-services industry-healthcare industry-legal industry-logistics-manufacturing industry-retail search-tags-employment-report\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-24 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/resources\/employment-hero-jobs-report-april-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1379\" height=\"776\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/04\/EH-jobs-report-thumb-April-2025.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Employment Hero Jobs Report April 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/04\/EH-jobs-report-thumb-April-2025.png 1379w, https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/04\/EH-jobs-report-thumb-April-2025-300x169.png 300w, https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/04\/EH-jobs-report-thumb-April-2025-1024x576.png 1024w, https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/04\/EH-jobs-report-thumb-April-2025-768x432.png 768w, https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/04\/EH-jobs-report-thumb-April-2025-440x248.png 440w\" sizes=\"(max-width: 1379px) 100vw, 1379px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2024\/12\/Blog.png\"><a href=\"https:\/\/employmenthero.com\/resources\/reports\/\" rel=\"tag\">Reports<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/resources\/employment-hero-jobs-report-april-2025\/\" target=\"_self\" >Employment Hero Jobs Report April 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Published When it comes to salary and wages, understanding the true worth of skills and experience can often be a&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/resources\/employment-hero-jobs-report-april-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Employment Hero Jobs Report April 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/resources\/employment-hero-jobs-report-april-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Help your staff prepare for the future by giving them the skills they need.<\/p>\n","protected":false},"featured_media":28142,"menu_order":0,"template":"","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","reading_time":"12 min read","display_reading_time":false,"registration_open_datetime":"","registration_close_datetime":"","event_start_datetime":"","event_end_datetime":"","time_zone":"","location":"","link_video":"","video_type":"","file_video":"","download_content_type":"file","download_file":"13181","download_url":"","download_cta_label":"","exclude_from_algolia":false,"footnotes":""},"resource-type":[189],"topic":[85,93],"industry":[36,50,37,67,43,66,39,41,61,53,42,45,65,47,57,55,48,49,27,34,52,54,56,51,44,38,64,63,59,62,35,58,60,46,40],"search-tags":[],"class_list":["post-13180","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource-type-guides-and-playbooks","topic-leadership-and-management","topic-remote-working","industry-agriculture","industry-automotive","industry-business-consulting","industry-childcare","industry-colleges-and-sporting-clubs","industry-construction","industry-consumer-services","industry-customer-service","industry-early-education","industry-ecommerce","industry-education","industry-entertainment","industry-finance","industry-financial-services","industry-franchises","industry-health-and-fitness","industry-health-services","industry-healthcare","industry-hospitality","industry-it-and-technology","industry-legal","industry-logistics-manufacturing","industry-media-communications","industry-not-for-profit","industry-professional-services","industry-public-relations","industry-real-estate","industry-real-estate-and-strata-management","industry-recruitment","industry-retail","industry-stem","industry-technology","industry-utilities-public-services","industry-veterinary-services","industry-youth-services"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/resources\/13180"}],"collection":[{"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":1,"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/resources\/13180\/revisions"}],"predecessor-version":[{"id":52229,"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/resources\/13180\/revisions\/52229"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/media\/28142"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/media?parent=13180"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/resource-type?post=13180"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/topic?post=13180"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/industry?post=13180"},{"taxonomy":"search-tags","embeddable":true,"href":"https:\/\/employmenthero.com\/wp-json\/wp\/v2\/search-tags?post=13180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}